Palace Project FAQ


1. What is this collection?

eRead Illinois is a collection of eBooks and audiobooks available using the Palace Project app. It is facilitated by the Reaching Across Illinois Libraries (RAILS) System. The collection includes fiction, nonfiction, young adult, children's books, books, and audiobooks in Spanish, and more.


2. Limitations

Limitations:
Palace Project does not integrate with Kindle because the Kindle DRM and format are proprietary to Amazon Kindle. Visit the Palace FAQ page for more information about this.
Due to privacy issues, there is no patron history feature.


3. Where can I find help installing the Palace app and using the app once it is installed?

Use the link in the heading immediately above or type "palace" in our library help menu for a link to tutorials for using the Palace App.


4. Palace Project Help for Android users

Read this .pdf for help.


5. What do I do if a book I need for class is in the Palace Project App?

If you have been told that a course ebook is available on The Palace Project app. Go to either Google Play or the Apple App Store and search for "Palace." Download the app and choose "Olivet Nazarene University." You will be asked to authenticate via ONU credentials. These are the same credentials that you use for any other ONU authentication.
Or, read it online through a web browser. Simply follow the “eRead Illinois via Palace Project” link in our Library Catalog or go directly to the Palace Project web catalog, https://catalog.thepalaceproject.org/001747


6. Are the titles in the Palace Project the same as the Boundless titles?

The titles in Boundless were purchased by eRead Illinois and most of them should be carried over to the new platform. New titles will continue to be added.


7. What are the borrowing rules?

a. Loan length: 14 days
b. Number of items checked out at a time: 5
c. Number of items on hold: 5
d. Days to claim item when available: 2 (turn on notifications from app; Palace Project doesn’t have your email address)


8. Can I utilize the Palace Project on a regular computer?

Yes! Browse the Palace Project web catalog, https://catalog.thepalaceproject.org/001747


9. What devices are compatible with the Palace Project app?

Click on the link to see the full list of devices that are and are NOT compatible.